Welcome to Support
PLEASE NOTE: 20/20 Imaging service department will be closed on 7/4 in observance of Independence Day.
20/20 Imaging is committed to providing the most up-to-date and cost effective technology when installing and servicing your equipment. Technicians are available to answer even the most complicated questions when it comes to the setup and use of your equipment.
Contact the Customer Support team:
Customer Support Hours & Phone:
Hours†: 8:00-5:00 CST, M-F
† Major holidays excluded.
Telephone: 866-734-6234 ext. 1
Most Common Issues (FAQ)
'No Study Loaded' when trying to open x-ray images on a Workstation
'No more logins allowed under this license' when trying to log in
'DB failure' when trying to log in
How-to: Setup Viewer Workstation (redirects to self-help)
Windows XP to Windows 7 Upgrade [Windows XP End of Life support]
Here you will find a library of self-help
tutorials and documents relating to the functionality of our products,
as well as troubleshooting guides addressing specific issues. You will
discover a set of Quick Start Guides and Full Manuals that are easily
accessible to help you efficiently manage your workflow, and give you a
better understanding of the product you are using. Of course, don't
hesitate to contact someone in Tech Support should you have any
questions and please do provide us any feedback you may have to help us
serve you better in the future.