November PM NEWS Online:

My partner and I have had the unit since April and have had the best experience. We average 25-35 x-ray exams a day and have had excellent films. The speed is great, about 5-10 seconds, which is great for closed reductions of toes (I do it right on the x-ray stand).

The DR films have great clarity and only get "grainy" when I zoom in to very high magnification. The only problems I have had was when there is a Windows update. The computer needed to be restarted. The techs at 20/20 have responded both times in under 10 minutes and fixed the problem (Turn off the auto update). When the unit was installed the tech gave us his personal cell phone as well as the other technicians.

The company has been wonderful and the sales person calls once or twice a month just to "check up." It has been the best money I have spent i n the practice. I have no financial relationship with 20/20. I’m just a very satisfied customer.

Timothy James Henne, DPM, Clermont, FL, tjhennedpm@hotmail.com

I have been using the 20/20 DR system for 5 months now, and have been very satisfied with the product and service that 20/20 provides. DICOM image picture quality is fantastic - better than any other I researched - without having to worry about cassettes and film. Upload time is about 30 seconds, just slightly longer than it takes to get the patient situated for the next x-ray. In the 5 months I have been using the system, I have not noticed any slowing of the system. Uploaded films can then be instantly viewed from any other computer on the network. MaS and kVp do not need to be changed because presets are a part of the system, and determined during set-up for each view. I purchased a used X-cel x-ray machine to use with the system and it has worked flawlessly.

Service from 20/20 has been excellent and very timely. Questions and problems have been minimal and have been solved quickly via either telephone conversation or remote access into my system. I have been very satisfied with the system, and 20/20’s service team.

Ryan Taylor, DPM, Heber City, UT, rdtpod@gmail.com

I read Dr. Batelli's comments about his 20/20 CR and DR systems. I also have the 20/20 CR system. I agree with Dr. Batelli that the images are "crystal clear and the software is easy to use." I disagree with his concern about the 2 minutes to process the film. His unit is much slower than the current models. When taking x-rays with the newer 20/20 CR systems the slowest part of the procedure is positioning and taking the x-ray. The machine can process the film faster than you can position and take the next film. I know there are many podiatrists who are very happy with their 20/20 DR systems and know that 20/20 will make every effort to make all of their customers satisfied. There are currently more than 500 podiatrists using 20/20-Reina systems.

I have found 20/20 support to be excellent. I have not had my machine inoperable for more than 5 minutes in more than one year. My prior digital x-ray unit had to be replaced twice in the first 2 months; it was not a 20/20 or Reina unit. I welcome any calls or visitors to talk about digital x-rays. It was one of the top 5 ideas I have implemented in 30 years of practice.

 

June 2008 issue of Podiatry Management
20/20 Imaging Profile in Excellence

October 16, 2007
End of the Year Savings on New P-DR and Extreme Technology

August 16, 2007
20/20 Imaging Introduces First Dedicated DR to Podiatry

July 15, 2007
Reina Imaging Solutions Digital Division now 20/20 Imaging

Events

November 30- December 4, 2008
RSNA
Chicago, IL

January 15 - January 17, 2009
FPMA SAM 2009
Orlando, FL

January 15 - January 17, 2009
Parker Seminar
Las Vegas, NV

January 23 - January 25, 2009
NYSPMA
New York, NY

March 4 - March 6, 2009
ACFAS
Washington DC

April 2 - April 5, 2009
Midwest Podiatry Conference
Chicago, IL